Frequently Asked Questions

Standard shipping is free on every order and delivery takes up to 20 days. Tracking is emailed as soon as your parcel leaves us.

Yes! We ship to most countries worldwide, and shipping is always free, no matter where your order is going or how much you spend.

Once your order ships, you'll receive a confirmation email with a tracking number. You can also check your order status anytime through your account dashboard.

We prioritize working with artisans and manufacturers who use ethical practices and sustainable materials. All packaging is recycled and recyclable, and we offset carbon emissions from every shipment.

Orders can be modified or cancelled within 2 hours of placement. After that, we begin processing and may not be able to make changes. Contact us immediately if you need help.

Yes, we offer complimentary gift wrapping on all orders. Simply select the gift wrap option at checkout and include a personalized message.

Care instructions are included with every product and available on each product page. When in doubt, follow the care label attached to the item or contact us for guidance.